Student Information Service user guide
Version 0.1 - Last Updated: 02 Feb 2021
This guide will help you to use the Student Information Service (SIS), available through the HE Gateway. This page lists the chapters in each section of the guide.
Introduction
Student Information Service
An introduction to the Student Information Service and what it's used for.
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Student information
Detailed student information – general details
Where to find general details about students you are searching.
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Detailed student information – personal information
Covers what personal information you can search for.
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Detailed student information – course information
Details what course information you can search for.
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Detailed student information – other information
Find out what other information you can search for.
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Detailed student information – actions
Covers the actions you can take from the Detailed Student Information page.
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Confirming registration from the Detailed Student Information page
How to confirm registration from the Detailed Student Information page.
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Confirming attendance from the Detailed Student Information page
How to confirm attendance from the Detailed Student Information page.
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Detailed student information history
How to view changes that have been made to a student's record.
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Registration confirmation
What else does registration confirm?
What else does registration confirm depending on the loan product?
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Combined registration and attendance worklist
Combined registration and attendance worklist
How to use the combined worklist to submit registration and attendance.
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Combined worklist export
How to export registration and attendance for bulk confirmation using the combined worklist.
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Combined worklist import
How to import bulk registration and attendance confirmations from the combined worklist.
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Attendance confirmation
Checking for previous attendance confirmations
How to check for previous attendance confirmations.
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Attendance worklist import – file validation
A description of the file validation that happens when you import the attendance worklist.
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Attendance worklist import – format and business rule validation
A description of the detailed format and business rule validation of the attendance worklist import.
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Attendance confirmation import results
How to view the attendance confirmation import results.
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Cooling off – attendance
An explanation of the cooling off period used in attendance submission.
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Exceptional arrangements in AY 2020/21
Details the exceptional arrangements that were made for attendance in AY 2020/21.
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Change of circumstances
Change of Circumstance notifications
An introduction to Change of Circumstance notifications.
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Pre-liability Transfer CoC for application corrections
Details of pre-liability Transfer CoCs and how to create them.
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Post-liability Transfer CoC for application corrections
Details of post-liability Transfer CoCs and how to create them.
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Full-time Fee Change CoC
How to use a Fee Change CoC to tell us about an incorrect fee amount for full-time students.
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Credit CoC
How to submit a Credit CoC for SFE and SFW Part-Time Maintenance Loan (PTML) students.
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Postgraduate change of circumstances
An overview of the postgraduate CoCs where the submission process differs from undergraduate CoCs.
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Financial reporting
Outstanding online declaration report
How to view the outstanding online declaration report.
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