HEP bulletin - November 2022

Registration and attendance confirmations

Please prioritise any outstanding registration or attendance confirmations for 2022/23 courses. You should follow up all registrations with an appropriate attendance confirmation. 

You should submit an 'N' (not registered) or another appropriate attendance code for students who have not enrolled. You should also clear your Change of Circumstance (CoC) worklists.

Please also check your registration and attendance worklists for any outstanding confirmations from previous years. If reassessment details are correct, you should reconfirm attendance in acceptance of the changes made.

This will let us release payments or recover overpayments. If the details are not correct, please contact our Partners Support Desk to have these changed.

Academic year 2022/23 student records

As most courses for academic year 2022/23 will now have started, it's important to correct any errors in student records, such as Course Changes or Fee Changes as soon as possible. Please work through any required changes with change of circumstance notifications to ensure student records are correct and accurate.

CMS webinars

We're delivering CMS (Courses Management Service) webinars on 16 November 2022. These will explore course submission requirements for academic year 23/24. They'll also focus on best practice administration for all full-time and part-time undergraduate courses and postgraduate courses.

The webinars will run at 10:30am and 2:30pm on 16 November and are free to attend. You can register on our events website.

HE Student Support Seminar

We're holding the Student Support Seminar from Wednesday 19 April to Friday 21 April 2023. This will be at the Crowne Plaza in Stratford-upon-Avon. Please put this date in your diary and we'll give more details nearer the time.

Elsewhere rate campaign

Throughout October, we contacted some students to confirm their living arrangements. This is part of our regular sample check activity and helps us make sure the correct funding entitlement is being paid. It also helps us to improve our processes.

We've contacted a sample of students who said in their applications that they're living away from their parental home. We sent them letters, emails and text messages asking for information to confirm this.

Students may contact you to ask if this sample check is genuine. Please reassure them that it is, and that they should follow the instructions given to submit the requested evidence.

Registration for student prisoners

You must submit registration confirmations for prisoners who are in receipt of postgraduate funding. We'll then make payment directly to you, with the bank details you provided for fee payments. If a prisoner is given parole or released, we'll pay any remaining funding to the student.