HE Gateway user guide
Version 0.1 - Last Updated: 31 Jan 2023
The purpose of this guide
Introducing you to the HE Gateway, this guide outlines basic processes and procedures to follow when using the service.
What is the HE Gateway?
How will you use the HE Gateway and how can it aid you in administering student funding?
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How to access the HE Gateway
These chapters cover signing in, troubleshooting access issues and best practice in user administration.
Using an incorrect username or password
What happens if you enter the wrong sign-in details and how to reset forgotten details.
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Security
Be vigilant about who has access to the HE Gateway and regularly audit your approved users.
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System roles
System roles define your level of system access, the options you see on screen and the actions you can perform.
Roles for the Bursary Administration Service
Your roles for the Bursary Administration Service (BAS) determine the actions you can perform. Each user can have more than one role.
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Roles for the Courses Management Service
Your roles for the Courses Management Service (CMS) determine the actions you can perform. Each user can have more than one role.
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Roles for the Student Information Service
Your roles for the Student Information Service (SIS) determine the actions you can perform. Each user can have more than one role.
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Using the HE Gateway
How to get the most out of the services the HE Gateway has to offer.
HE Gateway Home page
The Home page is where you can find links to the current service options.
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Maintaining HEI contacts
It's important to keep contact information for your organisation up to date.
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Administering system users
For each university or college, User Administrators are responsible for creating and administering its system users.
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