Version 0.1 - Last Updated: 02 Feb 2021

The purpose of this guide

What is the HE Gateway?

We provide administration services to universities and colleges in support of student funding. The HE Gateway is a secure website that has been developed for these online services.

This guide outlines basic processes and procedures you should follow when you use the HE Gateway. It also covers the available functions, help resources and general best practice rules.

The HE Gateway works on the following browsers

  • Microsoft Internet Explorer 11
  • Microsoft Edge
  • Mozilla Firefox, version 59 and above
  • Google Chrome, version 74 and above

Definition of terms

A list of common acronyms used throughout this guide:

Term Definition
CMS Courses Management Service
FIS Financial Information Service
HE Higher education
HEI / HEP Higher education institution / Higher education provider
HE Gateway Portal access for each HEI / HEP
SIS Student Information Service
SLC Student Loans Company


Further assistance

If you need further help after reading this guide, please contact our Partners Support Desk.

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