The Funding Information Service Account Managers are our experts for student finance information and guidance.
They work with careers advisers, outreach and recruitment staff, and other information and guidance professionals to incorporate student finance into further, higher and postgraduate education, delivering Matrix Standard accredited student funding information and support.
The Regulation and Policy Practitioners' Helpline can help with detailed information about policy, regulations and administering the Courses Management Service. They can also help with more complex queries and eligibility or circumstantial questions.
Their opening hours are Monday to Friday, 10:00am to 4:00pm.
If you contact them by phone you should select phone menu option 1.