Higher Education Provider Services

The Student Loans Company partnering with universities and colleges

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Important updates for the service.

Academic year 2024/25 student finance applications

We’re currently processing student finance applications in line with our service standards. We’d urge you to put the usual processes in place to encourage new students accepting places on your courses to now apply for student finance. Likewise, please check SIS regularly to track, and encourage your continuing students where necessary, to reapply for finance for academic year 2024/25. Our Account Managers will be exploring the success of various methods and timings with you.

End of year cleardown

Please prioritise any outstanding registration or attendance confirmations for 2023/24 courses. You should follow up all registrations with an appropriate attendance confirmation. You should also submit confirmations of non-attendance and any change of circumstance notifications as soon as you know about them. This will help us to maintain accurate information on student accounts. It will also help us to minimise and recover any tuition fee overpayments. You can find more guidance on this below.

Maintaining contacts

The HE Gateway holds a list of provider contacts who use each of our services. Each contact is assigned one or more contact roles. If we need to get in touch with someone at your university or college, we can use this list to find the most appropriate person. We also send service updates and news bulletins to this list of contacts. You should always keep your organisation’s contacts updated. An out-of-date contact list could cause delays in processing payments. Find out more below.

Latest news

Service updates, bulletins and other news about the delivery of student finance.


Postgraduate students can now apply for postgraduate Master’s and Doctoral Loans for 2024 to 2025.

Postgraduate student finance applications are now open for 2024 to 2025


General election impact

Impact of the General Election announcement


HEP bulletin - May 2024

Our May bulletin has information about Bursary Administration Service invoice, SFE Postgraduate Master’s Loans, AY24/25 student finance applications and more.

Quick links

Easy access to important information.

Most popular guidance chapters

Quickly see our most popular guidance chapters.

Creating courses

Creating a DSA course

Explains how to create a DSA course to allow your students to access DSA support.

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Creating courses

Term dates

An overview of term dates and their importance when adding full-time undergraduate courses to CMS.

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Confirming ongoing attendance

Negative attendance confirmation

Negative attendance confirmation and attendance codes explained.

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Confirming ongoing ATTENDANCE

Attendance Home

An introduction to the attendance home page.

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