Higher Education Provider Services

The Student Loans Company partnering with universities and colleges

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Important updates for the service.

Academic year 2024/25 student finance applications

We’re currently processing student finance applications in line with our service standards. We’d urge you to put the usual processes in place to encourage new students accepting places on your courses to now apply for student finance. Likewise, please check SIS regularly to track, and encourage your continuing students where necessary, to reapply for finance for academic year 2024/25. Our Account Managers will be exploring the success of various methods and timings with you.

Attendance and registration reminder

Please prioritise any outstanding registration or attendance confirmations for 2023/24 courses. You should follow up all registrations with an appropriate attendance confirmation. You should also submit confirmations of non-attendance and any change of circumstance notifications as soon as you know about them. This will help us to maintain accurate information on student accounts. It will also help us to minimise and recover any tuition fee overpayments. You can find more guidance on this below.

General Election impact

Due to existing public sector guidelines on communications during the pre-election period, we’ve had to reconsider our communications and engagement plans for 2024. We'll continue to update you on matters related to the student finance system, however we're obliged to hold discussions related to policy changes, including Lifelong Learning Entitlement (LLE). We regret any inconvenience this may cause.

Latest news

Service updates, bulletins and other news about the delivery of student finance.


General election impact

Impact of the General Election announcement


HEP bulletin - May 2024

Our May bulletin has information about Bursary Administration Service invoice, SFE Postgraduate Master’s Loans, AY24/25 student finance applications and more.


HEP bulletin - April 2024

Our April bulletin has information about course collection for 2024/25, Bursary Administration Service and improvements to DSA.

Quick links

Easy access to important information.

Most popular guidance chapters

Quickly see our most popular guidance chapters.

Creating courses

Creating a DSA course

Explains how to create a DSA course to allow your students to access DSA support.

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Creating courses

Term dates

An overview of term dates and their importance when adding full-time undergraduate courses to CMS.

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Confirming ongoing attendance

Negative attendance confirmation

Negative attendance confirmation and attendance codes explained.

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Confirming ongoing ATTENDANCE

Attendance Home

An introduction to the attendance home page.

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