Higher Education Provider Services

The Student Loans Company partnering with universities and colleges

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Important updates for the service.

Outstanding registration and attendance confirmations

It's important you clear down any outstanding registration confirmations with an ‘N’ code if appropriate. You must submit all autumn attendance confirmations before the end of the year. Please also complete any outstanding Change of Circumstance (CoC) notifications from your worklist. This makes sure students' accounts are up to date and accurate.

Full-time undergraduate and Scottish domiciled postgraduate master's course collection for academic year 2025/26

It's time to submit your full-time undergraduate courses and postgraduate master’s courses for Scottish students.

Maintaining contacts

It’s important you keep your HEP contacts details up to date in the Maintain Contacts tab. This is on the HE Gateway homepage. We use these contact details to verify incoming requests and to contact you about any issues and news bulletins.

Latest news

Service updates, bulletins and other news about the delivery of student finance.

20/12/2024

HEP Bulletin

Our latest HEP bulletin has information about outstanding registration and attendance confirmations, course collection for academic year 2025/26, Bursary Administration Service and winter operating hours.

16/12/2024

Full-time undergraduate and Scottish domiciled postgraduate master's course collection for academic year 2025/26

It's time to submit your full-time undergraduate courses and postgraduate master’s courses for Scottish students

11/12/2024

Winter break operating hours changes

Over the winter break, our operating hours will change with an amended schedule between Tuesday 24 December and Thursday 2 January.

Quick links

Easy access to important information.

Most popular guidance chapters

Quickly see our most popular guidance chapters.

Creating courses

Creating a DSA course

Explains how to create a DSA course to allow your students to access DSA support.

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Creating courses

Term dates

An overview of term dates and their importance when adding full-time undergraduate courses to CMS.

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Confirming ongoing attendance

Negative attendance confirmation

Negative attendance confirmation and attendance codes explained.

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Confirming ongoing ATTENDANCE

Attendance Home

An introduction to the attendance home page.

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