Version 0.1 - Last Updated: 02 Feb 2021
Using the HE Gateway
The system will display error messages at the top of the page. For example, you will get an error message if you have not filled a mandatory field, or there is incorrectly formatted data.
In these cases, you can correct the error and continue.
If there is a problem with the system, the error message will be more technical, for example ‘An unrecoverable system error has occurred’.
If you encounter these sorts of error messages, contact the Partners Support Desk for assistance.
by providing some extra information. You don’t need to give personal details like your name or email address.