Version 0.1 - Last Updated: 31 Jan 2023
Using the HE Gateway
Error messages
Alerts for user errors
The system will display error messages at the top of the page. For example, you will get an error message if you have not filled a mandatory field, or there is incorrectly formatted data.
In these cases, you can correct the error and continue.
Alerts for system errors
If there is a problem with the system, the error message will be more technical, for example ‘An unrecoverable system error has occurred’.
If you encounter these sorts of error messages, contact our Partners Support Desk for assistance.