Version 0.1 - Last Updated: 02 Feb 2021

Using the HE Gateway

Maintaining HEI contacts

The HE Gateway holds a list of contacts at HEIs (universities and colleges) that use each service.

All users with more than read only access can maintain contact information for their organisation.

Each contact is assigned one or more contact roles. If we need to get in touch with someone at your university or college, we can use this list to identify the most appropriate person. We'll also send service updates and news bulletins to this list of contacts.

You should always keep your organisation’s contacts updated. An out of date contact list could lead to delays in processing payments.

If you are making changes to your university or college’s bursary contacts, remember to send a copy of the changes to so we can update our internal database too.

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