SIS access and user roles

There are different user roles on SIS, with varying access rights. There is no limit on the number of roles a user can have. You must have at least one member of staff with the SIS User Administrator role so they can set up other users.

If you're the SIS User Administrator and are setting up a new user on the HE Gateway, you'll first need to assign them the HEI User role. This will give them access to the system. You can then assign any number of other roles.

Student information will be available within 24 hours after an application is approved or approved awaiting signature.

Student Information Service User Administrator

This role lets you set up any number of additional users on SIS. A User Administrator can also expire the accounts of any users who no longer need SIS access.

Student Information Advisor

This role gives you read-only access to the information of all students on SIS and the ability to export student information. You will not be able to make any changes to a student’s account. 

HEI Attendance Administrator

This role lets you see the attendance worklist and confirm student attendance. You can do this individually or in bulk by file import.

Registration Administrator

This role lets you see the registration worklist and confirm student registration. You can do this individually or in bulk by file import.

Combined Confirmation Administrator

This role lets you see the combined worklist and submit registration confirmations and first attendance confirmations.

Change of Circumstance Administrator

This role lets you see the Change of Circumstance (CoC) worklist and submit CoC notifications. It also lets you submit bulk CoCs by file import.

Change of Circumstance Advisor

This role gives you read-only access to all CoC notifications your university or college has saved and submitted.

SIS Report Advisor

This role gives you read-only access to the following financial reports:

• tuition fee balance
• tuition fee balance forecast
• outstanding online declarations
• blocked maintenance payments
• tuition fee remittances