Version 0.1 - Last Updated: 02 Feb 2021

Change of circumstances

Internal Transfer CoC


You can use an internal Transfer CoC when a student moves between courses at your university or college during the academic year.

The service level for processing a post-liability internal Transfer CoC is 20 working days in off-peak periods. During peak periods (August to end of November) it is 30 working days.

We can only process internal Transfer CoCs automatically if they:

  • are pre-liability changes (made before the student has been in attendance)
  • match the criteria for automatic processing

If a student changes course after they have been in attendance, we cannot process the CoC automatically.

You can create a CoC from the CoC worklist, the Detailed Student Information page, the Create CoC page or in bulk by uploading an xml file. This guide will tell you how to do it from the Create CoC page.

  1. Go to the SIS Home page and select CoC Home.

  2. This will open the CoC Home menu showing the CoC subareas you can see with your access level.

  3. Select Create CoC.

  4. Select Transfer from the Change of Circumstance category dropdown.

  5. Select the academic year you want to apply this CoC to from the Academic Year dropdown.

  6. Select Next.

  7. The system will now ask you to enter the details of the student this CoC applies to. You can search for the SSN (student support number) to find the student’s details.

  8. You can add up to 20 students to this CoC by selecting the green + icon. Keep in mind that you will be submitting this CoC for all students you add to the list, so you should ensure the change details apply to them all.

  9. Select Next. This will open the Change of Circumstance Details page where you can enter the specific details of the change.

  10. Select the Inform about a student transferring to my HEP or transferring within my HEP radio button.

  11. Enter the Transfer Effective Date. This should be the date when the student transferred to the new course.

  12. Enter the Expected Date of Completion of New Course. This is the month and year when the student will complete the course they are transferring onto.

  13. Enter the Tuition Fee for New Course. This is the amount of tuition fee you will charge the student. You must enter the remaining liability at the relevant point in the academic year (100%, 75% or 50%).

  14. Enter the Course Tuition Fee Liability. This is the amount of tuition fee the student is liable for. This field should match the Tuition Fee for New Course field unless the student is paying a proportion of the fee themselves.

  15. For Part-Time Maintenance Loan (PTML) students only, enter a Credits value. This is the amount of credits that the student will be studying at your university or college in that academic year only.

  16. If you need to, you can include additional notes in the Further Explanation If Required.

    Including notes is one of the reasons we cannot process the CoC automatically and will process it within the 20 or 30 working day service level. It is important that you only add notes when you need to tell us something that is not covered by a field on the CoC page.

  17. When you have entered all the details for the CoC, select Next to continue.

  18. This will take you to the Course Details page where you can search to find the correct course. When you have chosen the correct details select Next.

  19. You must now select a contact for the CoC. This will be a registered person at your university or college whom we can contact about this CoC. Use the radio buttons to select the contact, then select Next.

  20. This will take you to the CoC Summary page. Review the CoC details and select Submit.

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