Version 0.1 - Last Updated: 31 Jan 2023

Change of circumstances

Internal Transfer CoC


You can use an internal Transfer CoC when a student moves between courses at your university or college during the academic year.

The service level for processing a post-liability internal Transfer CoC is 20 working days in off-peak periods. During peak periods (from August to the end of November) it is 30 working days.

We can only process internal Transfer CoCs automatically if they:

  • are pre-liability changes (made before the student has been in attendance)
  • match the criteria for automatic processing

If a student changes course after they've been in attendance, we cannot process the CoC automatically.

You can create a CoC from the CoC worklist, the Detailed Student Information page or the Create CoC page. For undergraduate students only, you can also create CoCs in bulk by uploading an xml file. This guide will tell you how to create a CoC from the Create CoC page.

  1. Go to the SIS Home page and select CoC Home.

  2. This will open the CoC Home menu showing the CoC subareas you can see with your access level.

  3. Select Create CoC.

  4. Select Transfer from the Change of Circumstance category dropdown.

  5. Select the year you want to apply this CoC to from the Academic Year dropdown.

  6. Select Next.

  7. The system will ask you to enter the details of the student this CoC applies to. You can search for the SSN (student support number) to find the student’s details.

  8. You can add up to 20 students to this CoC by selecting the green + icon. You'll be submitting this CoC for all the students you add to the list, so you must ensure the change details apply to them all.

  9. Select Next. This will open the Change of Circumstance Details page where you can enter the specific details of the change.

  10. Select the Inform about a student transferring to my HEP or transferring within my HEP radio button.

  11. Enter the Transfer Effective Date. This should be the date when the student transferred to the new course.

  12. Enter the Expected Date of Completion of New Course. This is the month and year when the student will complete the course they are transferring onto.

  13. Enter the Tuition Fee for New Course. This is the amount of tuition fee you'll charge the student. You should enter 100% of the fees. The system will split these based on the effective date you've entered.

  14. Enter the Course Tuition Fee Liability. This is the amount of tuition fee the student is liable for. This field should match the Tuition Fee for New Course field unless the student is paying a proportion of the fee themselves.

  15. For Part-Time Maintenance Loan students only, enter a Credits value. This is the number of credits the student will be studying at your university or college in that academic year only.
  16. If you need to add additional information to this CoC, you must select the checkbox after the line saying, 'I need to include additional information so this CoC can be accurately processed. I understand that this will cause a delay as the CoC will need to be manually processed.'

  17. When you've entered all the details for the CoC, select Next to continue.

  18. This will take you to the Course Details page where you can search to find the correct course. When you've chosen the correct details select Next.

  19. You must now select a contact for the CoC. This will be a registered person at your university or college whom we can contact about this CoC. Use the radio buttons to select the contact, then select Next.

  20. This will take you to the CoC Summary page. Review the CoC details and select Submit.