View CoC

Go to the CoC Home menu and select View CoC. This will open the Change of Circumstance filter.

You can use the search options to view the required CoCs.

Search options available

Academic year

This defaults to the current academic year and is the only mandatory field you need to run a search.

Mode of study

The dropdown options are FT (full-time) and PT (part-time).

Level of funding

A dropdown showing options for the level of funding or study. You can choose:

• undergraduate
• postgraduate
• postgraduate NI

Status

A dropdown showing options for the CoC status. You can choose:

Failed

The submission of this CoC has not been completed correctly. You should resubmit the CoC.

Saved

The user has saved the CoC to be submitted later. It has not been submitted yet.

Submitted

The CoC has been recently submitted. It is now waiting to move into a queue to be worked. This will update within 24 hours.

In progress

We are working on the CoC. If the status remains unchanged and it is outside of our service level agreement, or you need further information, please email hep_services@slc.co.uk.

Completed (auto)

Our automated system has processed the CoC. The CoC has taken effect. You should regularly check your attendance worklist to confirm you agree with the change.  You can then resubmit the A code in acceptance of the update or amendment.

Completed (manual)

Our staff have processed the CoC. The CoC has taken effect.

Deleted

The CoC was deleted. This can occur for various reasons.

For example:

If a duplicate withdrawal CoC is submitted which is not ‘Never Attended’ the previous withdrawal would be deleted and the latest processed. 

Sent for manual processing

Our automatic processing systems cannot work this CoC. It is in the queue for us to work. Our service standard for CoC processing is 20 working days in off-peak periods and 30 working days during peak periods (August to end of November).

Submitted (imported)

The CoC has been recently submitted by file import. It is now waiting to move into a queue to be worked. This will update within 24 hours.

Successfully submitted to automation

Postgraduate master's status is showing that the systems are processing the CoC.

Change of Circumstance type

A dropdown showing options for the CoC search. You can choose:

• withdrawal
• suspension
• resumption
• repetition
• transfer
• fee
• fee waiver
• credit

Withdraw reason type

This will only be available if you have selected withdrawal from the Change of Circumstance Type field. You can choose:

• academic
• deceased
• disciplinary
• health
• other
• never attended
• funding
• credits
• never attended – confirmed in error
• left during cooling off period
• left during course

Reason for transfer

This will only be available if you have selected ’transfer’ from the Change of Circumstance type field. You can choose:

• all fees to new course
• split fees
• transfer in

Forename(s)/surname

You can use a wildcard search for these fields. For this, you must enter at least 3 characters along with the wildcard symbol, the percent sign(%). If you use one of these fields, you must also use the other.

Student support number (SSN)

These are unique student identifiers.

Date of birth

You should enter this in dd/mm/yyyy format.

CoC last updated between/and

The date range you want to check for student information updates. If you use one of these fields, you must also use the other.

CoC date created between/and

The date range you want to check for student information updates. If you use one of these fields, you must also use the other.

Number of records to display

The number of search results per page. The default is 25, but you can change it to 50, 100 or 200.