Version 1.0 - Last Updated: 16 Feb 2021

Getting started

Higher education provider support

Partners Support Desk

Our Partners Support Desk is here to help you with any questions about the Courses Management Service (CMS).

If you experience any issues when using CMS, you should let the support desk know as soon as possible.

Interactive help tools

CMS also includes interactive on-screen help tools that you can use within the system.

HEP account managers

Each higher education provider in the UK and the Republic of Ireland has an assigned HEP account manager. You can contact your account manager with any:

  • training requests
  • suggestions for enhancements
  • requests for general guidance

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