Higher Education Provider Services
The Student Loans Company partnering with universities and colleges
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Important updates for the service.
Registration confirmation for the new academic year 2025/26
At the start of a new academic year, there are a few points to remember. You must only confirm registration if you're confident the student’s enrolled for the coming term. For new students this should be after you've had face-to-face contact with them. Please submit registration confirmations before confirming attendance. You should check and administer your registration worklist regularly.
Awarding body registrations
You should make sure students are registered with the relevant awarding body before you confirm attendance on SIS. You must check that all student details are correct on the HE Gateway and awarding body registration portal before you confirm attendance.
Smishing
Please remind your students of the importance of being aware of smishing scams during this time. Smishing is fraud using text messages. It’s currently the most popular form of scam targeted at students. Please advise that we’ll never ask them to provide or verify their personal or financial information via email or text message.
Latest news
Service updates, bulletins and other news about the delivery of student finance.
HEP bulletin - September 2025
This month's HEP bulletin includes information on registration confirmation, confirming attendance, split of tuition fees and Courses Management Service (CMS).
HEP bulletin - August 2025
This month's HEP bulletin includes information on the new academic year, Change of Circumstance and smishing.
HEP bulletin - July 2025
This month's HEP bulletin includes information on end of year cleardowns, LLE and Welsh course designation.
Most popular guidance chapters
Quickly see our most popular guidance chapters.
Postgraduate master's course
Explains eligibility for postgraduate master's courses.
Read moreTerm dates
An overview of term dates and their importance when adding full-time undergraduate courses to CMS.
Read moreNegative attendance confirmation
Negative attendance confirmation and attendance codes explained.
Read moreAttendance Home
An introduction to the attendance home page.
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