Joint SLC and HEP Service Agreement

Information about the agreements made for joint services undertaken in relation to the administration of student finance.

Our Service Agreement outlines the information sharing commitments of the Student Loans Company and Higher Education Providers, with respect to the delivery of student finance. The Service Standards derived from these commitments and definitions of the services, are appended to the document for reference.

The Academic Registrars Council (ARC) and National Association of Managers of Student Services (NAMSS) have endorsed these standards. Student Loans Company is now progressing the National Association of School Based Initial Teacher Trainers (NASBTT) and Independent HE endorsement.

Joint SLC and HEPs Service Agreement