Version 0.1 - Last Updated: 31 Jan 2023
Change of circumstances
CoC due to Ukrainian conflict
If a student has to be withdrawn or suspended due to the ongoing Ukrainian conflict, you should create a Suspension CoC or Withdrawal CoC. It is important that you include information in the Further Explanation If Required field. Please mention that this is the reason for the withdrawal or suspension. This will enable our manual intervention process and a senior assessor will review the case.
Suspensions
We'll reassess the student and change their entitlement to match the maintenance payment they've already received. We'll also change their status for repayment to Income Contingent Repayment. This means we will not contact the student for overpayments.
Withdrawals
We'll reassess the student and change their entitlement to match the maintenance payment they've already received. We'll also change their status for repayment to Income Contingent Repayment. This means we will not contact the student for overpayments.