You'll sometimes need to register a student who has not yet appeared on the registration worklist. This is called manual registration and it is only available for full-time undergraduate students.

There are several reasons to submit manual registrations. For instance, you would do this for late applications. You'd also do it when a student changes provider but either has no CoC to transfer their application or has a CoC but this has not been actioned. This means we will not hold a record for that student for the new provider.

If you know the student’s Student Support Number (SSN), you can submit a manual registration on SIS. This will release their maintenance payments.

Only publicly funded universities or colleges can submit manual registrations.

You can manually register students either individually or in bulk by importing a registration file into SIS.

You'll need Registration Administrator access to submit manual registrations.

1. Go to the Registration Home page and select Create Manual Registrations.

2. Go to the Academic Year dropdown and choose the year you want to register the student for.
   
   
3. Enter the Student Support Number (SSN) or the Customer Reference Number (CRN) of the student you want to register.
   
   
4. Select the search icon next to the SSN/CRN field. The system will find the student’s surname, forename and date of birth.
   
   
5. If you want to submit more than one manual registration, select the + icon. This will create a new line where you can add another student’s details.
   
   
6. When you've added all the students you want to register, select Submit.

If the submission is successful, you'll get a message saying, 'The manual registration confirmations have been submitted successfully to be processed'.

If any manual registrations fail, the system will list the relevant SSNs and give you an error message.

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Errors

Confirmation is not required for this student

For normal registrations, students must need confirmation of registration. Check that the registration status is Awaiting Registration Confirmation and the worklist date is on or before the current date.      

This student cannot be matched

For manual registrations, the student must be an existing customer. There must be an entry for their Student Support number in SIS.

Confirmation is not required for this student

We must not already have received a registration confirmation for the student. Check that there is no Registration Requests entry for the same student, HEI code and academic year.

You can include manual registrations in the registration file import by adding the Student Support Number.