Version 1.0 - Last Updated: 16 Feb 2021

Getting started

Accessing the Courses Management Service

The Courses Management Service (CMS) is part of our HE Gateway services. You can find the link to the HE Gateway on the front page of this website and at the top of each page.

When you first sign into CMS, you will get an activation email with your username and initial password. Once you have entered these, the system will prompt you to create your own password. You must not give your username or password to anyone else. 

Once you have signed in, you will see a link to the Courses Management Service in the side menu bar of the HE Gateway homepage.

The HE Gateway lets you use a single username and password to sign into CMS, the Bursary Administration Service (BAS) and the Student Information Service (SIS), depending on what access you have and to what system.

This means that you do not need to enter your credentials for every system. You will be able to navigate to them from the HE Gateway or by using independent links.

Account security

You must not share user access. Each user must have a unique user account. 

We will monitor the system for any users signed into multiple sessions at the same time. If this happens, we will automatically limit usage. 

There is no limit on the number of CMS users your university or college can have. This is entirely at your discretion. 

It will be up to your Courses User Administrator to decide what system roles and access each staff member has. If you do not have access to CMS, your Courses User Administrator can create a user account for you.

Once you have signed into CMS, the screen will time out after an hour if there has been no activity (with an 8-hour maximum session). If the screen times out, you will need to reenter your username and password.

User access levels

CMS user access levels are:
  • Course Advisor – can view provider and course information
  • Course Administrator – can add locations and course information
  • Course User Administrator – can set up any number of other CMS users or expire their accounts
Users at new providers and alternative providers in Wales, Northern Ireland and Scotland will have read-only access to CMS for the first academic year and until they have completed mandatory training.

If your university or college has restricted access to CMS, you will always have a read-only view of the system. This does not depend on your individual user access level.

System availability

Occasionally, the HE Gateway may be unavailable due to planned maintenance or system upgrading. If this happens, we will give you such notice as is reasonably practicable.

For optimal performance, we recommend that you use CMS with the following browsers:
  • Microsoft Internet Explorer 11 or above
  • Chrome 74
  • Firefox 59
Enabling JavaScript will further enhance system performance.