Student Finance England and Wales Postgraduate Loans

A policy summary document, outlining the key features of postgraduate loans, is available on the policy pages of our SFW and SFE Practitioner websites. 

Student Information Service - Quick Guide Release

In line with the Postgraduate Loans implementation plan the guidance below relates to:

  • View Student Information including export
  • Registration - including worklist changes, results and registration worklist export/import.

User Access

Accessing the Gateway 

Creating a New User 

Administering Existing Users 

Resetting a User's Password 

Removing User Access 

Student Information

Searching and Viewing Student Information 

Exporting Student Information 


Registration and When to Confirm 

Registration Worklist 

Importing and Exporting Registration Confirmations 

Submitting Registration manually through Student Screens 

Should you require the technical specification for file import/export please email your request to HEP Services.

Change of Circumstance (CoC) notifications

Course Transfer 

Provider Transfer 




Cross Year CoC Quick Guide 

Apply Once Quick Guide 

Queries relating to postgraduate loans should be directed to HEP Services.