Student Finance England and Wales Postgraduate Loans

A policy summary document, outlining the key features of postgraduate loans, is available on the policy pages of our SFW and SFE Practitioner websites. 

Student Information Service - Quick Guide Release

In line with the Postgraduate Loans implementation plan the guidance below relates to:

  • View Student Information including export
  • Registration - including worklist changes, results and registration worklist export/import.

User Access

Accessing the Gateway Updated 6 July 2018

Creating a New User Updated 6 July 2018

Administering Existing Users Updated 6 July 2018

Resetting a User's Password Updated 6 July 2018

Removing User Access Updated 6 July 2018

Student Information

Searching and Viewing Student Information updated 04 September 2018

Exporting Student Information updated 8 June 2018


Registration and When to Confirm updated 01 August 2019

Registration Worklist updated 21 August 2018

Importing and Exporting Registration Confirmations updated 01 August 2019

Submitting Registration manually through Student Screens updated 21 August 2018

Should you require the technical specification for file import/export please email your request to HEP Services.

Change of Circumstance (CoC) notifications

Course Transfer updated 8 June 2018

Provider Transfer updated 8 June 2018

Withdrawal updated 8 June 2018

Suspension updated 8 June 2018

Resumption updated 8 June 2018

Cross Year CoC Quick Guide updated 8 June 2018

Apply Once Quick Guide updated 8 June 2018

Queries relating to postgraduate loans should be directed to HEP Services.