Contact us

Partners Support Desk

The Partners Support Desk acts as a primary point of contact for higher education providers with regards to general advice, best practice and future developments. They can be contacted at or by calling 0300 100 0642.

HEP Account Managers

Our HEP Account managers coordinate the delivery of regional information and guidance. Get in touch with your Account Manager.

Funding Information Partners Account Managers

A team of Student Loans Company experts who work with further education, higher education, postgraduate and careers advice partners delivering Matrix Standard accredited student funding information and support.  Meet your Funding Information Partner Account Manager.

A list of the Student Loans Company contact points available to Higher Education Providers can be found here.