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The team acts as a primary point of contact for higher education providers with regards to general advice, best practice and future developments. They can be contacted at HEP_Services@slc.co.uk.
The Operations Services department manage the day to day running of business to business systems. The department also work Higher Education Providers regarding operational queries and issues.
Should you have queries of a business operations nature, please contact Operations Services through the HEP Helpline telephone number and service specific email addresses as listed:
HEP helpline: 0300 100 0642
Courses Service: email@example.com
Student Information Service: firstname.lastname@example.org
Tuition Fee Payments: email@example.com
Change of Circumstance: firstname.lastname@example.org
Bursary Service: email@example.com
Financial Information Service: firstname.lastname@example.orgMeet your Funding Information Partner Account Managers